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Make an appeal

All candidates who take the IFoA assessments have the right to appeal against a result (exam result decision/completion of work based skills/Personal Professional Development) if they have reasonable grounds to do so.

Each appeal received will be reviewed to ensure it meets the IFoA’s criteria and the threshold to be considered and investigated.

You may make an appeal on the following grounds

  • Irregular procedure or improper conduct of an assessment.
  • Extenuating personal circumstances which affected your assessment, you could not reasonably disclose under the mitigating circumstances policy

If you wish to make an appeal you need to complete a Stage one application within 40 days of the release of the exam result or receipt of a decision about your work based skills completion.

To consider

  • Any evidence to support an appeal application should be included.
  • You cannot request a remark of your exam paper using the appeal process.
  • The outcome of an appeal has a range of possible outcomes and does not result in an automatic remark of an exam paper.

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Contact Details

Education Services Team

Institute and Faculty of Actuaries, 1st Floor, Park Central, 40/41 Park End Street, Oxford, OX1 1JD

+44 01865 268207

We aim to respond to all enquiries within two working days.